At Redeckers Home Shop, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, redeckershomewares.com, or make a purchase from us. By using our site, you agree to the practices described in this policy.

1. Information We Collect

We collect information to provide you with a seamless and personalized shopping experience. The types of data we collect include:

  • Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address, billing address, and payment details (e.g., credit card information processed securely via our payment partners).
  • Transaction Data: Details about the products you purchase, order history, and payment method.
  • Technical Data: Your IP address, browser type, device information, and pages you visit on our site, collected through cookies and similar technologies.
  • Communication Data: If you contact our customer care team (e.g., via email at [email protected]), we may keep a record of that correspondence.

2. How We Use Your Information

We use your data for the following purposes:

  • To process your orders and deliver products to your doorstep.
  • To communicate with you about your orders, account updates, and promotional offers (if you have opted in).
  • To improve our website, product offerings, and customer service based on your feedback and browsing behavior.
  • To prevent fraud and enhance the security of our transactions.
  • To comply with legal obligations and enforce our terms of service.

3. Data Sharing and Disclosure

We value your trust and do not sell your personal information to third parties. However, we may share your data with:

  • Payment Processors: Such as Visa, MasterCard, JCB, and PayPal, to securely process your payments.
  • Shipping Partners: To deliver your orders globally (excluding Asia and certain remote areas).
  • Service Providers: Including IT support, marketing agencies, and analytics providers, who assist us in operating our website and services—all of whom are bound by confidentiality agreements.
  • Legal Authorities: If required by law or to protect our rights and safety.

4. Data Storage and Security

Your data is stored on secure servers located in the United States and other regions compliant with international data protection standards. We implement industry-standard measures—such as encryption (SSL technology), firewalls, and access controls—to protect your information from unauthorized access, alteration, or disclosure. While we strive to safeguard your data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You may update or correct inaccuracies in your data through your account settings or by contacting us.
  • Deletion: You can ask us to delete your personal data, subject to legal obligations.
  • Opt-Out: You may unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails.

To exercise these rights, please email us at [email protected]. We will respond to your request within 30 days.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small text files stored on your device that help us remember your preferences and shopping cart items. You can manage your cookie preferences through your browser settings; however, disabling cookies may limit certain features of our website.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised policy will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy regularly.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our dedicated customer care team at:

Email: [email protected]
Address: 2310 Donleigh Court, Louisville, US 40222

Thank you for trusting Redeckers Home Shop with your personal information. We are committed to helping you create a beautiful and organized home with confidence and peace of mind.